Contact us

Have a question, found a problem, want to report something, or have an idea that would make TrashMart better? We want to hear from the people using it.

Get in touch

General enquiries, feedback, support and partnerships all go to the same address.

When you write about a specific problem, it helps to include:

  • Your TrashMart username
  • The listing, user or message involved
  • What happened
  • Screenshots, if you have them

Reports and safety

For content or behaviour that breaks TrashMart's rules, use the Report option in the app — it captures the context automatically, which makes it far more useful than an email. For anything you cannot report that way, write to us.

Scams, misleading listings, inappropriate content, harassment and other misuse are taken seriously.

Privacy requests

For questions about your personal information, or to make a request about the data TrashMart holds, use the same address and say what you are asking for. The Privacy Policy explains what we collect and the rights you may have.

Partnerships and organisations

If you represent a university, community group, organisation, recycling initiative or business interested in working with TrashMart, we would be glad to hear from you.

Response times

TrashMart is currently run by one person, so replies are not instant. Every message is read, and anything involving safety or a privacy request is dealt with first.