Get in touch
General enquiries, feedback, support and partnerships all go to the same address.
When you write about a specific problem, it helps to include:
- Your TrashMart username
- The listing, user or message involved
- What happened
- Screenshots, if you have them
Reports and safety
For content or behaviour that breaks TrashMart's rules, use the Report option in the app — it captures the context automatically, which makes it far more useful than an email. For anything you cannot report that way, write to us.
Scams, misleading listings, inappropriate content, harassment and other misuse are taken seriously.
Privacy requests
For questions about your personal information, or to make a request about the data TrashMart holds, use the same address and say what you are asking for. The Privacy Policy explains what we collect and the rights you may have.
Partnerships and organisations
If you represent a university, community group, organisation, recycling initiative or business interested in working with TrashMart, we would be glad to hear from you.
Response times
TrashMart is currently run by one person, so replies are not instant. Every message is read, and anything involving safety or a privacy request is dealt with first.
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